December 10, 2022

Sandy Hook

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ESA’s Greg Juceam on New Select Suites Brand

Greg Juceam
Photo Credit rating: Tony Powell

At The Lodging Conference 2022, LODGING experienced the chance to sit down with Prolonged Stay The us (ESA) President and CEO, Greg Juceam, to find out extra about ESA’s freshly introduced Pick out Suites brand, whose attractiveness to more benefit-acutely aware company may well be witnessed as a counterpoint to the Premier Suites brand it launched just a calendar year in the past at a increased selling price stage. Prolonged Remain The united states Pick Suites released with virtually 100 houses in 30 distinct states. Juceam explained, “We’re mainly launching at scale these 100 homes are not just signed, they are open up, all set for organization, and part of the system.”

What is the story behind this brand name?

When our 27-12 months-old model commenced out, we imagined there was this solitary monolithic prolonged-continue to be segment. Though our main brand name is very well identified and has been quite effective, over time, we have gotten to know the marketplace and the customers better. We’ve learned that extended-keep can be super luxurious all the way down to tremendous overall economy. In recognition of those dissimilarities, a small less than a year in the past, we launched a a lot more upscale prolonged-stay brand—Extended Stay The usa Premier Suites—because we experienced identified a substantial volume of prospect with that right away adjacent less-cost-delicate client. With this 3rd addition to our brand segmentation, we’re just truly tapping into much more marketplaces where by our brand historically was not able to go, at a selling price point slightly beneath our main offering from an ADR standpoint.

The addition of the Prolonged Continue to be The us Choose Suites manufacturer to our portfolio will make it possible for our friends and franchisees to select from three unique brand names at 3 distinctive price details. For franchisees, the new manufacturer has a persuasive benefit proposition and economic performance.

What are the differentiators that established ESA resorts aside from other individuals in the phase?

1st, in contrast to greater platforms participating in in the extended-continue to be house, with brands that might stand for a one-digit share of total distribution and earnings, we are 100 p.c concentrated on serving the desires of company staying seven or extra nights. All ESA manufacturers have entire-services kitchens with comprehensive-size fridges and cooktops. It is unlikely that the huge companies dabbling in the place would be uniquely tailoring their offering—whether it is the reservation supply platform or even how they serve visitors —for all those keeping 7 or far more evenings.

What are the certain capabilities that help a reduce price tag point for shoppers and a realistic ROI for franchisees?

To start with, this is a conversion brand name with an running model that enables for added labor price savings. Compared with our other attributes, which are open 24/7, it will shut down at evening and open up in the early morning, like other properties in this phase. We’re also saving costs by not providing breakfast.

Can you explain the launch as it is occurring and its impact on entrepreneurs and franchisors?

We are ready to kick this off with 100 lodges ideal from the start—basically launching at scale—because we acquired about 120 resorts in February of roughly 120 resorts throughout 30 states. Although we possess most of them, they are not still managed or branded by us that will have to materialize steadily. Having said that, compared with brand names that are mostly franchisers but could individual or handle some lodges, we are in all a few locations: we have, manage, and franchise, and, with this launch of 100 resorts of our personal, we are displaying franchisees that we as franchisors have pores and skin in the game, that we have to eat our individual cooking, so to talk. They see that if we produce a manufacturer regular, we have to stay by the standards we put in put. This is a thing that instills self esteem in the long run of the brand, a little something I regard as a considerable differentiator.